Switch Kit
Bring eight years of history with you
The reason most owners stay on software they have outgrown is not the software. It is the client history. So the importer is a first-class feature with a dry run and a rollback, not a support ticket and a two-week wait.
Switch free
3 months free when you leave Time To Pet
Check "I'm switching from Time To Pet" when you sign up and your trial is 90 days instead of 30. No card. We do not ask for proof.
Price locked for life
The price you start at is the price you keep
Switchers, and our first 100 companies, keep the price of their plan for life. Solo is $35 a month and Team is $79 a month, with unlimited staff on Team.
Export from your current system
Clients, pets, vaccinations, services, rates, recurring schedules and outstanding balances. CSV is fine. That is all we need.
Drop the files in
We work out which file is which and map the columns automatically. "Client First Name", "Owner Fname" and "first" all land in the same place.
Look at the dry run
The preview runs the identical code as the real import, inside a transaction that is rolled back. What you see is exactly what you will get.
Commit, or roll it back
Every row created carries the import batch id. If it does not look right, one click deletes exactly what the import made and nothing else.
What comes across
- Clients with both contacts
- Addresses, access instructions and alarm codes
- Emergency contacts and veterinarians
- Pets with feeding, medication and behavior notes
- Vaccination records with expiry dates
- Services with durations and default rates
- Client-specific rate overrides
- Active recurring schedules as templates
- Outstanding balances as opening invoices
- Zones, referral sources and billing notes
Supported exports
Nothing is guessed silently
Every column mapping is shown before anything runs, duplicates are detected against what is already in the account, and any row we could not match appears in a warnings list rather than disappearing.
Rollback is one click
Every imported row is tagged with the batch id, so undoing an import is a single delete per table. Nothing you created by hand is touched.
And you can leave the same way
One click exports every table as CSV and JSON. We would rather earn the month.
We'll do it for you
Rather not do the import yourself?
Send us your Time To Pet export files and a few notes. We set up your Porchlight account and email you within 2 business days.
Ten minutes, start to finish
Create an account, drop in the export, review, commit. Your sitters can be on the schedule the same afternoon.
- Switch free: tell us at signup that you are leaving Time To Pet and your trial is 90 days instead of 30. No card, and we do not ask for proof.
- Price lock for life: companies that switch from Time To Pet, and the first 100 companies to join, keep the price of their plan for as long as the subscription stays active. If you cancel and come back later, the current price applies.
- Referrals: when a company you referred starts its first paid subscription, you get one free month. The company you referred gets an extra 30 days at signup. You cannot refer yourself, and we may decline referrals that look like abuse.